We are a DVR Card and CCTV products distribution company located in the warm Southern region of Baton Rouge Louisiana. We place a heavy emphasis on our customer service role with the complete understanding that it is you, the customer that keeps us alive. If you haven't already learned the hard way, you will understand that it takes more than just a website and the ability to sell a Security Camera product - anyone can sell a product! But, it takes commitment to offer DEPENDABLE AND CONSISTANT technical support & customer SERVICE AFTER THE SALE. We stand behind our products 100% and we are in it for the long haul & to keep you, the customer happy.

Security Cameras: Contact Information
Company Name: eSentia Systems

Mailing Address: P.O. BOX 86452, Baton Rouge, LA 70879

Location: 11441 Industriplex Blvd, STE 150, Baton Rouge, LA 70809

E-mail: sales@esentia.com

Security Cameras: Telephone Lines M-F 8am-6pm CST
Telephone: 225.924.9624

Toll Free: 800.390.7090

Fax: 225.926.1372


sales@esentia.com

Shipping Information:

Orders placed before 2pm CST usually ship the same day, orders placed after 2pm CST will ship the next business day. CCTV-Shopping uses Fed-Ex and or UPS for all there product shipments.

Refund, Returns and Cancellation Policies:

Digitalssinc.com offers 100% money back guarantee within 15 days of the ship date, item must be in pristine condition to warrant this. Between 15-30 days after your items are shipped there will be a 25% restocking fee on any returned items. After 30 days of shipping eSentia will not offer any refunds, just warranty of defective goods. After 1 year, customer must refer to the manufacturer for any problems. If any items are missing, CCTV-Shopping must be notified of this within 3 working days upon receipt of goods.then create the policy that works best for your store.